Issue: Knowledge and Assistance

Coming up with a smart knowledge management strategy for a company or organization is no mean feat, and its implementation comes with its own challenges. Fraunhofer IPK scientists have developed a comprehensive framework to guide their partners in this endeavor.

KSB is one of the leading manufacturers of industrial pumps and valves. With more than 16,000 employees worldwide and its own sales divisions, production facilities and service operations, KSB develops and manufactures customized pumps for a wide range of applications. We spoke to Frank Moos, Vice President Global Process Management, about the role that robust business process management plays in the company’s success and how assistance systems support this.

An automation assessment developed at Fraunhofer IPK helps companies answer this question and explore their automation potential.

The dire shortage of skilled workers does not stop short of industry. From onboarding and knowledge retention to assistance systems – production engineering must deliver solutions.

Without a plan and strategy, sustainability can cause considerable costs. A new in-house training program teaches concepts, methods and technical solutions alike.

Can unskilled workers take on even complex manufacturing tasks? Fraunhofer IPK is researching how intelligent assistance systems can help overcome the shortage of skilled professionals.

Fraunhofer IPK is developing model-based process assistance systems for project and risk management with internal control systems.

Ready for digitalization in production? With the help of an AI-based learning platform, SMEs can prepare their employees for their individual roles in a digitally integrated production.

Generative AI is revolutionizing the way we interact with knowledge. How can companies take advantage of this development to manage their domain knowledge?

Employee expertise is an important resource for companies. How can it be made available across globally distributed locations? A discussion with Hans-Christian Kesper, Senior Expert Operational Excellence at Bayer AG and Dr. Ronald Orth, Head of the Business Excellence Methods department at Fraunhofer IPK.