Systematic problem solving

© Bertold Werkmann / Fotolia

Do you recognize this?

  • People are excellent at 'fire-fighting' but have no time for their core tasks.
  • Problems that have already been dealt with keep coming back.
  • Documents are being passed between departments multiple times.
  • Downtime and low production rates put the business performance under pressure.
  • Quality and deadline problems jeopardize cooperation with customers.

These challenges are not unique to your company. We have conducted a study on the implementation of problem-solving in manufacturing companies and have identified significant areas for improvement. Please refer to our study for more information.

Production systems are becoming increasingly complex, and the experience and expertise of individuals are no longer sufficient to keep track of all the relevant relationships. Companies require interdisciplinary teams that use a structured approach to channel their expertise in the right direction. Many causes become obvious once the problem has been correctly described and its effects understood.

But holistic problem solving goes beyond identifying causes. How are problems identified and escalated? Which approach is appropriate for which problem? How are the results secured to prevent future occurrences? We enable your organization to solve problems independently, faster and more sustainably. This creates stable processes as a basis for business success and improves the ability to react in times of crisis. To achieve this, we combine methodical problem solving expertise with the potential of innovative digital technologies.

Selected references

A3 Workshops

In our learning factory, participants can practice the A3 method on the basis of specific problems they are facing. The results serve as a kick-off for problem solving in their own area of work. Over 400 workshops have been held to date.

Gamified E-Learning

In an international company, mid-level managers were to be sensitized to a new problem-solving process with a self-directed online training course. The managers playfully solved several case studies on a specific system and were able to call up theoretical principles as required.

Get in touch with us!

We would be happy to talk individually about your challenge and present our solution approaches. Let us advise you without obligation and learn more about our solution.